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IPTV Ireland Refund Policy - 7-Day Money-Back Guarantee
At IPTV Ireland, we want you to be completely satisfied with our IPTV service. If you're not happy with your subscription, we offer a 7-day money-back guarantee on all eligible plans.
This Refund Policy explains when and how you can request a refund, what's covered, and the conditions that apply. Please read it carefully before subscribing.
📅 Last Updated: July 31, 2026
💵 Refund Window: 7 Days from purchase
📧 Contact: support@officialiptvireland.irish
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7-Day Money-Back Guarantee
We stand behind the quality of our IPTV service. If you experience technical issues that we cannot resolve within 7 days of your purchase, you may be eligible for a full refund.
- ✔ Full refund within 7 days of initial purchase
- ✔ Applies to first-time customers only
- ✔ Requires proof of unresolved technical issues
- ✔ Must contact support before requesting refund
- ✔ Refund issued to original payment method
✅ Good News: Over 98% of our customers are satisfied and never need a refund. But we're here if you do!
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Refund Eligibility
To qualify for a refund, you must meet all of the following conditions:
- ✔ You are a first-time customer of IPTV Ireland
- ✔ Your purchase was made within the last 7 days
- ✔ You contacted our support team to resolve the issue first
- ✔ The technical issue could not be resolved by our team
- ✔ Your account has not violated our Terms of Use
- ✔ You have not shared or resold your subscription
📌 Note: Refunds are processed on a case-by-case basis. Meeting all criteria does not automatically guarantee a refund.
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Non-Refundable Situations
Refunds will NOT be issued in the following cases:
- ✖ Requests made after the 7-day refund window
- ✖ Issues caused by slow internet connection on your end
- ✖ Incompatible devices or outdated hardware
- ✖ Change of mind after successful activation
- ✖ Account suspended for violating Terms of Use
- ✖ Renewal payments (only first purchase is eligible)
- ✖ Free trials (no payment was made)
- ✖ Shared or resold subscriptions
⚠️ Important: Please review these conditions carefully before subscribing.
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How to Request a Refund
To request a refund, follow these simple steps:
- 1. Contact our support team via WhatsApp or Email
- 2. Provide your Order ID or subscription details
- 3. Explain the issue you are experiencing
- 4. Allow our team to troubleshoot the problem first
- 5. If unresolved, request a refund within 7 days
- 6. Wait for approval and processing (3-5 business days)
📧 Email: support@officialiptvireland.irish
📱 WhatsApp: +212 603-534716
⏰ Support Hours: 24/7
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Refund Processing Time
Once your refund is approved, here's what to expect:
| Step |
Timeframe |
| Refund Request Submitted |
Day 0 |
| Review & Approval |
1-2 Business Days |
| Refund Processing |
3-5 Business Days |
| Funds Appear in Account |
5-10 Business Days |
💳 Payment Method: Refunds are issued to the original payment method used for the purchase.
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Cancellation vs Refund
It's important to understand the difference:
- ✔ Cancellation: Stops your subscription from renewing. No refund for the current period.
- ✔ Refund: Returns your money for a recent purchase (within 7 days, with valid reason).
📋 To Cancel: Contact our support team at any time. Your subscription will remain active until the end of the billing period.
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Chargebacks
We kindly ask that you contact us directly before filing a chargeback with your bank or payment provider. We are committed to resolving any issues fairly and quickly.
- ✖ Unauthorized chargebacks will result in permanent account termination
- ✖ Chargeback fees may be passed on to the customer
- ✖ Fraudulent chargebacks will be reported to relevant authorities
⚠️ Warning: Please reach out to us first — we're always happy to help!
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Need Help? Contact Us
If you have any questions about our Refund Policy or need assistance with your subscription, our support team is available 24/7:
- 📧 Email: support@officialiptvireland.irish
- 📱 WhatsApp: +212 603-534716
- 🌐 Website: officialiptvireland.irish
- ⏰ Support Hours: 24/7 - Always available
🎉 Thank you for choosing IPTV Ireland! We appreciate your trust and are committed to providing you with the best IPTV experience.